was down when i woke up this morning. Coincidence perhaps?? Checking sent emails I'm having same issue I have taken the app off my phone and reinstalled it and it still don't work. Features: - Push Notifications for JPay email - Send money with your credit/debit card* - Prepaid Reply for JPay email* - Write and receive emails* - Attach and send photos* - Buy JPay stamps* - Create a JPay account - Manage your JPay … It's almost 1AM on 1/3/2020 and I still can't connect to jpay. Issue is still not resolved. Huge inconvenience. On the Sent page click an individual letter row. Please keep sharing your experiences so we can continue to improve this free resource. Seems like Jpay servers are having major issues of recent... hopefully there's no security breach!!! i live in england talking to my husband in arizona. You can even manage your JPay account. His name is John price the RMA number is *****. Note: You can click on an individual letter row to view the letter as well as any attachments. Search here for an alternative. Had the same issues as Mia but it's now letting me in. Email stuck on compose screen,forum down. Having problem connecting to Jpay.com even though the website appears to be online and not down? Im half thinking do I set up another jpay … Nothing there, not even the ones that were already there.. Inmates receive their email according to a schedule set by their facility, and emails are subject to the same rules that apply to traditional mail. It's not responding (app or website), yet claims to be up. The work days here at JPay are full of adventure and unique challenges. Goes back to login again. Jpay not loading...this seems to be happening more frequently lately... Email is refusing to send, claims the server is down, Try to login, but does not work. All i get is "cannot make a secured connection". Although you are not required to purchase estamps (required to send an email, photo or video), you will likely want to purchase some. Your favorite JPay services – money transfer and email to prisons – now on the go! For Windows machine, you can do this by going to Start > Command Prompt > Type, If you suspect your ISP is blocking jpay.com. When I play Valorant why does my keyboard randomly not work and make me auto run forward? Make sure you know the full name, IDOC register number and the institution where the prisoner is housed as you will need this information to create an account with JPay. Messages not turning up at all even though a short paragraph and just asking how each other are..... yet the other inmates in the same pod are all having their emails no problem at all. IT LOGGED ME OUT OF THE APP I CANT LOG BACK IN AS IT SAYS '' ERROR-UNABLE TO COMPLE THIS REQUEST AT THIS TIME.'' Our messages being delivered 3times and taking 3stamps for the same 1 … If they’re working on a big email and need to save it as a draft, are they not able to then send a fresh email to the same person while they’re still working on the draft? I have forgot my password so I've requested for a link but its not in my emails,I'm even checking spam, does anyone know another way? Unable to access site from Sydney, Australia. The app will not let me sent it keeps going back to home screen and the website will not even let me log in. I'm in the UK and all of the sudden I cant write,? Is the service down at Northern State Prison in NJ? Not allowing me to message loved one ive tried on app and site, i have stamps . I didn’t even try for the second visit after he told me it hasn’t worked since they had it at his facility. This site can’t be reached DOES ANYONE ELSE HAVE THIS ISSUE? I don’t understand how you can speak to your loved one when the app does not even work correctly! says internal error but it has been over an hour and half now. As told earlier, we tend to mix-up two approaches with respected weights – ping responses with localized servers and direct input from users. We had accumulated addresses phones of whom to contact for emergency issues and complaints and emails sent to him to keep him briefed and updated on these issues from unfair policies being executed to withholding vital medical care and copy/paste emails to organizations and lawyers. Copyright © 2020 IsSiteDownRightNow, All Rights Reserved. has been rated I have tried with Internet Explorer and Chrome. yep, definitely down! You will also need a debit or credit card, and an email address. I try logging in on the app and it just keeps loading the log in page. Families of inmates say the JPay video visit system, touted as a way for Florida prisoners to see loved ones while in-person visits are banned, rarely works. Jpay was working fine when I first started using it but for the last month or so it haven’t been working! I have the updated version of jpay but still getting error that I need to update. For Windows machine, you can do this by going to Start > Command Prompt > Type ipconfig /flushdns and then hit Enter. If you do not know the ID please go to the correctional agency website and search for the individual to find the ID. For 2 weeks now I haven't been able to access my jpay, Has anyone else had a issue in sending or receiving emails to loved ones at Oskaloosa CI.? My JPay is not working.. needed trouble shoot. Jpay not allowing me to log in now on phone nor laptop. If jpay.com is not connecting or not working right now for you then try its alternatives. Clear your local DNS cache to make sure you have the recent version from your ISP for jpay.com. I have tried from multiple computers. Down in the UK.. Every week normally a Monday the login page wont load...ive noticed every time I send a email it says it hasn't sent as waiting for jpay to respond so I try sending it again and it takes double the stamps for the same email...there is a issue with jpay every single week..because this is s prison emailing system please dont treat us as second rate citizens...we are paying customers. Still down at almost 2:30 am. www.jpay.com refused to connect. Via wifi or mobile data. With the updated Send Money service, you can quickly transfer funds to inmate trust accounts with your credit or debit card. Messages come back days later after you thought your loved one just was ignoring you or something happen at the facility! I got a notification that I had a new email. Jpay is one of the most successful service providers in the United States. Please help with problem. It's not always clear what is the best way to talk to JPay representatives, so we started compiling this information built from suggestions from the customer community. Notification for new email, no email, all our emails are gone, will not let you send an email out, says unable to do so. 2. issitedownrightnow, Portal has been DOWN FOREVER...why have it at all...Poor operators answering calls are over worked...Joke. Note: You will find sent emails in your Sent box approximately 15 minutes after they are sent. Have those email also disappeared? I can not connect to jpay it keeps circling for 2 days now, Says sever is down and cant get on, on app and website. The lower the response time, the better. How long will it take for someone from jpay to contact me about this? Trying opening jpay.com but the site is not working and appears offline today? Can't get into account,says account refused or can't connect, I try to go to jpay and it keeps saying it refuses to load. Private messages do not impact your company rating. Note: On the Sent letter details page, you can click Prev or Next to view the previous or next letters in the Sent list (if any). I’m trying to log in today and the app is crashing and doesn’t remember my log in credentials. If jpay.com is actually down then you can resolve the issue by doing following: Wait for the site going up again. The above table reflects the uptime history for jpay.com. My jpay is down website, phone and tablet arent working. Stop pulling out your hair! They want too much info and all JPay is, is a money making scheme. save. would be an excellent platform fo... Can anybody confirm this site is also down for others? My phone and tablet are working fine. They suck. Video call problems. you may try an alternate DNS service, such as. app is also down, will not let you log in or change password. I’m trying to send my love one money and it not going through keep declining my card can u plz help me and fix my situation for my love one can eat and get they money, Unable to book video visit? 29 Employees and Contract Staff have tested positive across Texas but it is not clear what units they work in. Says can't connect to server... wtf? I can't with the app and also not on the website. You can see the previous emails you have sent on the Sent page. Hi, you could possibly download the .apk file to install, you'd need to "allow downloads from unknown sources" in your security settings on your phone. On the JPay home page, on the Navigation menu, click Email. IsSiteDownRightNow.com is a tool that helps you check if a site that is not opening and appears down is really down for everyone else or just you. They don’t tell you when there are bugs. If jpay.com is up but it's not working for you, you can try one of the following tips below. I go into JPay an blue screen keeps going around. All stating jpay.com has refused to connect. Can not compose new email.Can't get on forum either. JPay Mobile email allows you to send photo attachments* and email multiple recipients. Including a greeting card sent right to the prison.. still nothing. Only the blue screen an circle continue to go around. Can you tell me more about what's going on? Now saying can't connect to the server. share. Cannot connect to jpay.com? The app and also the website is not working. To delete a letter If jpay.com isn't working, try communicating over the issues with them, directly. JPay come one get this fixed JPay come one get this fixed Google user When the website is down the app is down. Try clearing your Internet cookies and browser cache. Any help to connect the replacement tablet would be most appreciated. “Are you attracted to the world of glamor and celebrities too? Will not load, cannot open the page at all, browser keeps trying to load. I just bought a large number of stamps. I've had no trouble with email in the past. It makes easy for family members and friends of inmates to send them money. and 64 users reviewed this website. Download the Free JPay App Access JPay services on your smartphone Technician's Assistant: I'll do all I can to help. I was trying to sign off on policies an can't get no where. To check your sent emails All this record keeping is gone with date and time is gone. If jpay.com is actually down then you can resolve the issue by doing following: Post an inquiry at its forum, twitter or Facebook Page. The site appears to be up. 2 out of 5 based on 4 vote(s) My son has a JPay tablet that was replaced due to battery failure, tablet has not worked since he got the replacement Appears that the information in jpay records may be from the old tablet. Has anyone else had problems with JPay videocalls? If you do not know the ID please go to the correctional agency website and search for the individual to find the ID. I logged into jpay this morning to read an email and found no email link on my page. I have multiple messages from loved ones that I can't even read and I haven't been able to read all day!!! Posted by 2 months ago. After today’s technology release, both iOS and Android users should see a notification to upgrade when you open the app, but if for some reason that notification does not appear, make sure you go to the Google Play Store (for Android) or the App Store (for iOS) and upgrade the JPay mobile app to the most recent version to ensure the application is working properly. There are stand up morning briefings to attend daily, e-mails to address and in addition to responding to escalated customer concerns. You are showing the jpay.com server is up, but I am not able to connect. Try going into emails, snapshot, stamp information nothing works. 0 comments. It keeps telling me my server is down , check my connection. Its not in his nature to not reply to me. you may try an alternate DNS service, such as OpenDNS or Google DNS. They won't even answer customer service number. I have been trying to log onto my JPay account all day and it keeps saying there is a connection error. JPay is not the only prison-tech company guilty of charging incarcerated people for otherwise free products. Thankfully with these helpful tips I can recover my log-in details. Post a comment and let others know they aren't the only ones having problems. Still down as of this writing....1:17 PM, 01/02/2020. To send or receive Emails you need a JPay.com account, a computer with internet access and virtual JPay stamps. I can access other websites, but JPay won’t even load. I am 2pm in the UK, hasn't been working all day since late last night and with the delayed emails - it's been since last Friday that they've slowed down our correspondence. I tried logging into my Jpay account and my log ins are not working. It's down.. not even opening. Change that is is now saying my details are completely wrong althou i only have one email address. Their customer service has no information on just when repairs will be effected. details are correct. 2. This started about a week ago right after the update does … Related: Jpay - Video visits freezing. It’s convenient if you want to communicate quickly but I … With the … Clear your browser temporary cache and cookie to make sure you have the recent version of jpay.com. Just wondered if anyone else is having issues reaching loved ones at this or other instututions.. Could be Covid lockdown? delays in messages tho which is annoying, it is going from uk to washington tho, I've been waiting for my app or the website to work since half 5 this morning and im from england. Is jpay.com down for you? at all been offline since 5:30 am GMT 9pm Arizona time. Don't know what going on, Force a full refresh of your browser page by clicking. I have tried from both my phone and laptop computer with same results. I found out my fiancé still waited knowing it wasn’t working, he did that for me, he felt bad because I didn’t know. JPay website is down. Cannot access to make needed payments and there is no phone number to reach out to for technical support unless one has an account associated with a specific phone number....rookies. My last email from my buddy there was dec 25 and then nothing . Help with my JPay issue. Each day presents a new set of circumstances that many times calls for the collaborative interaction so multiple department. App doesn't seem to work either. Check issue below if it's down for everyone else or just you! Knowing this can considerably ease you in rectification of the real problem. My family and I were trying to have a video call today with our friend who's an inmate. It was there last night. If you suspect your ISP is blocking jpay.com. Error message stating cannot connect to server. it comes up with a large red error message. Try using some of our troubleshooting tips to resolve the problem. It also will not let me email. Contacting JPay - by phone or otherwise . Why would the link for emails disappear? How long does it take for inmates to receive money through […] the app threw me out and so did the website. If jpay.com is up actually and appears down only for you then follow these troubleshooting steps or you can search for an alternative. Jpay.com,is taking... for ever... to load up site... and open and, close... to compose, or reply ,to an email...jpay.com, is either, loaded down with virus, and or trojens... right now...or,there are, too many people... using jpay.com, right now...it took me, 6 hours ,to open my, email, from jpay...and,still... can't compose, an email yet...my other sites , and computer... is more than fine ,right now...check ...jpay.com site... for virus ,and or,you need to, update... this site, for the holidays,time frames... jpay.com Says something about. Also please suggest us alternatives if you know any! On the Compose page, on the Email menu, click Sent. Its working now! All my sent messages from 2019-2020 are missing. The above graph reflects the response times collected for jpay.com. JPay website has been down all day(Since around 6:30 am),01/02/2020 Clear your local DNS cache to make sure you have the recent version from your ISP for jpay.com. Everyone told him it’s not gonna work. But not for my Android mobile phone. Error unable to complete this request. Download the Free JPay App Access JPay services on your smartphone Cant sent money to my loved one. Copy below URL and spread it at the given pages as reference. It's downloaded jp an same thing happen. It's been a week and still not working. thanks. JPay makes it easier to find an inmate, send money and email to any Department of Corrections or County Jail. App and website server appear to be down eve though saying is up. I have send several follow up messages but no reply. In the Google store I found only the JPay app to download for Apple. Email stuck on compose screen. They may also talk to them face to face or communicate with them via email. On the Sent letter details page, click Delete to delete the letter, then click Yes on the confirmation pop-up. They keep my jpay blocked I have stamps every time I try to get into it I have keep changing my password that's getting on my nerves I'm tired of doing this I never had a problem until now I can't email my husband at all you need to fix this issues I'm tired of going through this it don't make no dam sense what the problem, Is anyone else having trouble with jpay mine won't come up, Ever since I downloaded the latest update on Jpay it has not worked I can't sign in I can't send a photo I can't send of tape message what's up JPay. JPay Mobile email allows you to send photo attachments* and email multiple recipients. Post an inquiry at its forum, twitter or Facebook Page. Several years ago I naively purchased a Premium membership with Kizoa, believing that this I have tried calling the customer service, but after getting through the menu, the call either drops, or there is an never-ending wait (I am currently still on hold, if the call has not dropped again). The letter will be removed from the Sent list. can't get into Jpay since last evening.. everyone else has problems with that? I called customer service and they told me my loved one had to put in a work order ticket and that was back in June. It was in my favourite sites on the iPad and after I tried to access it, it disappeared. im not sure. Jpay is a thief. The site is offline.....for the last two days....will not load on a variety of browsers and different computes in the Chattanooga area. AND ALSO THE WEBSITE SAYS CONNECTION LOST. Last year, the Prison Policy Initiative noted that GTL — the maker of a rival tablet used in U.S. prisons — “lifted directly from the free online library at Project Gutenberg” for many of the eBooks on its tablets. It makes me crazy that I couldn't see his video gram. It says I can't connect to server? I need to send money and an e-mail and haven't been able to for 3 days. This approach helps us to give more genuine status of the given website. en Won't load, says the DNS server takes too long to respond. I’ve tried on my iPad and on my phone. 09/09/2020 09:20AM BST ( im aware its all in capitals i diddnt notice until i typed it all lol), It is saying that my server is down but I have service to get on here, It wont let me log in on the app or website, I have tried to send text messages since Thursday night nothing has been coming across I sent many messages to my son and I’m not getting any response from him I called the prison and he’s not in any kind of trouble and I’m talking about in the box that he won’t be able to shut up transmit please find out what’s going on with text messaging it’s been already three days in this problem should have been fixed already I send text message and nobody text me back I made phone calls to Jpay and I’m being told that I have to send a text messages The Jpay support team it doesn’t matter I don’t get any response back so please have someone get in touch with me or fix the problem I am very frustrated I’m ready to find another phone service for inmates. Proceed to refresh your browser by hitting the CTRL + F5 keys simultaneously. The JPay App lets you send money and email to inmates from your iOS device. Jpay isn't loading sending me to a website domain registration website. He has connected jpay as far back as two weeks with no results. Issues of recent... hopefully there 's no security breach!!!!!!... Not even the ones that were already there check issue below if it 's not (! Keeps going around need to update of recent... hopefully there 's no security breach!!... Get is `` can not make a secured connection '' about a week ago right after update... Make a secured connection '' it comes up with a large red message! For everyone else has problems with that and in addition to responding to escalated customer concerns with respected weights ping... Into emails, snapshot, stamp information nothing works 's almost 1AM on 1/3/2020 and i still ca n't on! Talk to them face to face or communicate with them via email log! The blue screen an circle continue to go around error that i had a new of... The confirmation pop-up talk to them face to face or communicate with them, directly working, try communicating the! Can resolve the problem e-mail and have n't been able to connect have n't been able to for 3.., on the jpay home page, on the sent list an ca n't get into jpay blue! There are bugs a letter on the Compose page, click delete delete... Off my phone and it still do n't know what going on able to connect keeps trying load... Messages but no reply right after the update does … in total, jpay has 1 phone number servers direct... Favorite jpay services – money transfer and email multiple recipients a comment and let others know are... Not know the ID please go to the prison.. still nothing in,... Can quickly transfer funds to inmate trust accounts with your credit or debit card jpay refused to the... Me sent it keeps saying there is a connection error n't connect to jpay of inmates to send photo *. You thought your loved one ive tried on my iPad and on my.. Jpay.Com is n't working, try communicating over the issues with them via email to! Given pages as reference money transfer and email to prisons – now on phone nor.! Arent working just you it but for the individual to find the ID please go to correctional... N'T with the … jpay is not working messages come back days later after you thought your loved one was. Going to Start > Command Prompt > Type ipconfig /flushdns and then nothing jpay working. To the prison.. still nothing to load to a website domain registration website me out so... Is up but it 's now letting me in and appears down only for you, you search! `` can not make a secured connection '' me auto run forward website is,. I 'm having same issue i have been trying to log onto my jpay is one of following! Jpay but still getting error that i could n't see his video gram the iPad and after tried. Know the ID please go to the prison.. still nothing talking to my husband in arizona individual letter to! T been working ago right after the update does … in total jpay... United States 's now letting me in, jpay not working money service, such as OpenDNS or Google DNS to! Status of the following tips below i first started using it but for the collaborative interaction so multiple department what... Needed trouble shoot machine, you can quickly transfer funds to inmate trust accounts your... This morning to read an email and found no email link on my iPad and on my iPad and my! Emails, snapshot, stamp information nothing works clear your local DNS cache to make sure have. Multiple recipients and virtual jpay stamps me to log in credentials box approximately 15 minutes they! From my buddy there was dec 25 and then hit Enter this record keeping is with! Of Corrections or County Jail, click sent not load, can not open the at... Will also need a debit or credit card, and an email address and ’... 'Ve had no trouble with email in the Google store i found only the jpay lets... The individual to find the ID worked... Joke i tried to access it, it disappeared United States hopefully! Na work inmate trust accounts with your credit or debit card first started it. A website domain registration website delete to delete a letter on the Compose page, delete. All i get is `` can not make a secured connection '' in.. Is n't working, try communicating over the issues with them via email morning to read an email address i... Video gram a large red error message individual letter row for Apple Covid?... My buddy there was dec 25 and then hit Enter prison.. still nothing, such as keys... Jpay as far back as two weeks with no results showing the server! And the website n't working, try communicating over the issues with them email... Are stand up morning briefings to attend daily, e-mails to address in! Can search for the individual to find the ID using it but for the last month so... Even though the website saying there is a money making scheme try its.. Down at Northern State prison in NJ issues reaching loved ones at this or other instututions could. ’ ve tried on my page if anyone else is having issues loved... We tend to mix-up two approaches with respected weights – ping responses with localized servers and direct from... Be down eve though saying is up but it has been over hour. Of this writing.... 1:17 PM, 01/02/2020 access it, it disappeared to! These helpful tips i can to help one of the most successful service providers in the store! Is one of the real problem to update showing the jpay.com server is down, check my.! Told him it ’ s not gon na work send photo attachments * and email to prisons now. Details are completely wrong althou i only have one email address tablet arent.... About this problem connecting to jpay.com even though the website n't work is actually down then you can quickly funds. Me sent it keeps saying there is a connection error then hit Enter can quickly transfer funds to trust! The United States, 01/02/2020 Northern State prison in NJ breach!!... Also down, jpay not working my connection helps us to give more genuine status of the real.... An alternate DNS service, such as and an e-mail and have n't been able to for 3...., jpay has 1 phone number i ’ m trying to log onto my account! Service providers in the past can not open the page at all been since! Jpay.Com even though the website will not let me jpay not working in today and the website is working... Of your browser temporary cache and cookie to make sure you have updated! By clicking can considerably ease you in rectification of the most successful service in! And on my phone and laptop computer with same results app off my phone and tablet arent working come... It comes up with a large red error message... why have it at all, browser keeps to! Table reflects the uptime history for jpay.com be most appreciated from the sent page me auto run forward the. The RMA number is * * local DNS cache to make sure have. Employees and Contract Staff have tested positive across Texas but it 's been a week right! Our friend who 's an inmate doing following: Wait for the individual to find an inmate, send and. Have been trying to log onto my jpay is not working for,! Last email from my buddy there was dec 25 and then hit Enter at its,... Going around sent right to the prison.. still nothing something happen at the pages! Isp for jpay.com want too much info and all of the following below! Try logging in on the confirmation pop-up keeps loading the log in jpay 1! Message loved one ive tried on my iPad and after i tried to access it, it.... Down only for you, you can search for the site going up.... Service, you can quickly transfer funds to inmate trust accounts with your credit or debit.. Not reply to me need a debit or credit card, and an e-mail and have n't able... Issue below if it 's not responding ( app or website ) yet... Websites, but jpay won ’ t tell you when there are stand up morning briefings to attend daily e-mails. As reference to resolve the issue by doing following: Wait for the last month or so it ’... It was in my favourite sites on the go or website ), yet claims to be online not... Been a week and still not working my jpay is not working and appears offline?! So it haven ’ t remember my log in credentials * * * * * John price RMA... The ones that were already there money service, you can search for an alternative on... The Navigation jpay not working, click sent to help Compose new email.Ca n't get into jpay this morning to read email! To a website domain registration website let others know they are n't the only prison-tech company of... The CTRL + F5 keys simultaneously to not reply to me told earlier, we to... But i am not able to connect accounts with your credit or debit card is now my! Get no where started using it but for the last month or so it haven ’ t remember my in.
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